FAQs

1. Is it difficult to install? 😅

Not at all! The HygieneJet Pro was designed for quick and easy installation. No plumber or special skills are needed. Most customers install it in under 10 minutes, using only their own hands!

2. What tools do I need for installation? 👋

None! All the necessary parts are included in the box!

3. Will it fit in my bathroom? 🚾

The HygieneJet Pro fits into all standard toilets with a water supply valve near the base.

4. Do you need electricity? ⚡️

No, it's not necessary! The HygieneJet Pro works using only the water pressure from your home water supply.

5. Can I adjust the water pressure? 💦

Yes! The sprayer trigger offers complete control over water pressure, from a gentle rinse to a stronger jet.

1. How long does delivery take? 📦

🚚 Portugal & Spain: 2–4 business days

🇪🇺 European Union: 4–7 business days

🌍 Rest of the world: Coming soon!

Orders are processed within 24 hours and we will send you the tracking number as soon as your order is shipped.

2. Do you ship internationally? 🌍

Yes! We currently ship throughout the European Union. Shipping costs and delivery times are calculated automatically at checkout.

3. How much is the shipping? 🤑

🎁 Free shipping on orders over R$50.

For orders of lower value, the shipping cost depends on your address and is displayed before payment.

1. What if I'm not satisfied? 😢

We want you to love your HygieneJet Pro. If, for any reason, you are not satisfied, you can return it within 30 days for a full refund, no questions asked.

2. Does the product have a warranty? 🔒

Yes. Each HygieneJet Pro includes a 1-year warranty , which covers manufacturing defects or malfunctions under normal use conditions.

3. What if my product arrives damaged? 🚧

Please contact us within 7 days of delivery, sending photos of the product, and we will send a replacement immediately at no additional cost.

1. How do I clean and maintain it? 🧼

Simply wipe the sprayer with a damp cloth whenever necessary. The stainless steel construction prevents rust and keeps it looking new for years.

2. Is it hygienic? 🫧

Without a doubt. Unlike toilet brushes that accumulate germs, the HygieneJet Pro uses running water, preventing the buildup of bacteria. It's the cleanest way to keep your bathroom fresh.

1. What payment methods do they accept? 💳

We accept Visa, Mastercard, PayPal, and other secure payment options at checkout.

2. How can I track my order? 🔎

You will receive a tracking number by email as soon as your order is shipped, so you can follow its journey to your door.

3. Can I change or cancel my order after placing it? ❌

Yes, but only if the order hasn't been shipped yet. Please contact us within 12 hours of purchase and we'll be happy to help.

1. Is it safe for children and pets? 🦺

Yes, but we recommend keeping the water pressure low if there are children nearby, as the jet can be strong at maximum pressure.

2. How does this compare to a toilet brush? 🪥

The HygieneJet Pro is faster, cleaner, and more hygienic than any other toothbrush. No more dirty bristles or germs in the corner; always clean with fresh running water.

3. Are you environmentally friendly? 🌱

Yes. By avoiding disposable wipes and replacing old plastic brushes, the HygieneJet Pro helps reduce waste and makes your bathroom more sustainable.